Misspelled names on flight tickets are a common concern among travelers. But what happens if your name is spelled incorrectly on a TAP Air Portugal flight ticket? Can you correct it? The good news is that TAP Air Portugal allows eligible name corrections in certain situations, such as fixing minor spelling errors or correcting details when supported by valid legal documentation.
Under the TAP Air Portugal name correction policy, a minor spelling mistake may be easier to resolve than a complete name change. However, passengers generally cannot transfer their ticket to another person. Therefore, understand the airline's rules and correction process before requesting an update.
What are TAP AIR Portugal Name Correction Rules?
Before requesting a correction to your name on a TAP Air Portugal ticket, you should understand the applicable rules and conditions:
- Name corrections are subject to TAP Air Portugal's applicable fare and ticket conditions.
- The corrected passenger name must match the travel document you present at the airport.
- Minor errors, such as typographical mistakes, may be eligible for correction, subject to TAP's conditions.
- Legal name changes may require supporting documents, such as a marriage certificate or court order.
- You generally cannot transfer a ticket to another passenger by replacing the original traveler's name with someone else's.
- Any applicable correction fee depends on the request type, ticket conditions, route, and booking channel.
Because name-correction rules can vary by booking, contact TAP Air Portugal as soon as you discover an error.
Different Types of TAP AIR Portugal Name Corrections
Under TAP Air Portugal's name correction policy, requests can generally involve minor errors or changes that require supporting documentation. Minor corrections may include spelling mistakes, typographical errors, or other small discrepancies in the passenger's name. More significant changes may require documentation to demonstrate that the passenger's legal name has changed.
Minor Corrections/ Typo Errors:
Sometimes, a passenger may make a small mistake while entering their name during the booking process. TAP Air Portugal may allow eligible minor corrections, subject to its applicable conditions. Examples of potential minor corrections include:
- Typographical errors
- Missing letters
- Small spelling mistakes
- Incorrectly entered name order
- Other minor discrepancies in the passenger's name
If you notice an error, contact TAP Air Portugal as soon as possible rather than waiting until the day of departure.
Legal Name Changes
If your legal name has changed because of marriage, divorce, or a court order, you may need to provide supporting documentation when requesting an ticket update.
For example, if a passenger's surname changes after marriage, they may need to provide a marriage certificate or another acceptable legal document to support the request. The airline will decide whether it can make the requested change based on the ticket conditions and the documentation provided.
How to Request a Name Correction on TAP Portugal Flights?
If you notice an incorrect name on your TAP Air Portugal flight ticket, contact the airline as soon as possible. Depending on your booking and the type of correction required, you may be able to request assistance through TAP's customer service or booking management channels. The exact process can vary depending on how you purchased the ticket and the type of correction required.
Name Correction Via Official Website
You can correct your misspelt on the TAP Air Portugal flight ticket through the official website of TAP Airlines. You need to:
- First of all, visit TAP Airlines Website.
- Click on the “Manage Booking” button.
- Enter your reservation number and last name to access your booking.
- From the options, select the booking you want to update.
- Then follow the on-screen instructions to start the name change process.
- If asked, share the required documents, such as your government ID with the correct spelling or a marriage certificate for legal name changes.
- Finally, recheck all details before you submit.
Name Correction Via Chat
Another option is to contact TAP Air Portugal through its online customer-service channels. To request assistance:
- Visit the official TAP Air Portugal website.
- Look for the available Chat or customer-service option.
- Start a conversation with a TAP representative.
- Explain that there is an error in the passenger's name.
- Provide your booking reference and other requested information.
- If required, submit supporting documentation.
- Follow the representative's instructions to complete the correction request.
Keep your booking reference and travel documents available when contacting the airline.
Request Name Change at the Airport
If you discover a spelling error after reaching the airport, visit the TAP Air Portugal check-in or customer-service counter as soon as possible. Carry your government-issued identification or passport and your booking information. Explain the error to the airline representative and ask whether they can correct it before departure.
Keep in mind that airport staff may not be able to correct every type of name error, particularly if the request involves a significant name change. So, whenever possible, contact TAP before you reach the airport.
The easiest ways to connect with the TAP Air Portugal are to simply dial +1 800 903 7914 or +1-800-986-4713 (OTA).
Read also: TAP Air Portugal change flight policy
